Privacy policy

Introduction

The protection of personal data is one of COBEGA S.A.’s core values. Compliance with the current regulations regarding the protection of personal data is a priority for us. The purpose of this policy is to explain how we handle the personal data you provide to us through the various forms on our website.

Data Controller

The data controller of your personal data is our company:

Company Name

Cobega S.A.

privacidad@cobega.com

Address

Esplugues de Llobregat (Barcelona), Avinguda dels Països Catalans, 32.

Purposes of data processing

Our company collects your personal data for the following purposes:

To address and respond to questions and inquiries made through this channel.
To manage the sending of newsletters or information about products or services, if you are our customer or have explicitly consented to receive such communications.
To manage the development, compliance, and control of shareholder relations, as well as the convening, holding, and dissemination of the General Shareholders’ Meeting, in accordance with applicable regulations.

Any other purpose will be communicated to you prior to processing your data.

Legal basis for processing

The legal basis for processing your data is as follows:

Consent of the data subject

If you give us your consent, we will send you commercial communications and carry out processing related to the scope of consent and the purposes informed. You can revoke your consent to receive commercial communications at any time, either by clicking on the link provided for this purpose in each communication or by informing us of your intent to revoke the consent by email.

Performance of a contract

The law allows us to process your data when necessary for the execution of a contract, in order to provide you with our products and services, and to fulfill the obligations set forth in the contract.

Legal obligation

Some processing, such as billing, accounting, tax declarations, or preventing money laundering, may be necessary because the law requires it.

Legitimate interest

We may carry out processing aimed at improving the quality and personalizing the service to increase your satisfaction. For this, we may need to gather your feedback and analyze your habits and preferences.

Recipients of data and international data transfers

Your data will not be sold, rented, or made available to third parties. In certain cases, access to your data may be granted to specific providers who offer services to our company, such as sending newsletters, but these providers will not process the data for their own purposes. Additionally, as part of the management of shareholder relations, your data may be communicated to a Notary who records the minutes of the General Shareholders’ Meeting and may be provided to third parties for the specified purposes.

In the event that any of our service providers processes personal data in a third country, our company will implement all necessary measures and controls to protect your personal data. The main measures adopted by our company for international data transfers include signing standard contractual clauses approved by the European Commission https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj, adhering to international agreements such as the Digital Data Framework https://www.dataprivacyframework.gov/s/participant-search, and requesting certifications or approved codes of conduct. You can request the list of providers processing data in a third country by emailing privacidad@cobega.com .

Data retention period

Your data will be kept for as long as strictly necessary to achieve the purposes of processing, without prejudice to its retention for making it available to competent authorities and addressing claims. In such cases, the data will be blocked until the expiration of the statute of limitations, after which it will be deleted.

Exercise of rights and contact with the DPO

The applicable law grants you the following rights:

Right of access

You have the right to know the personal data we process concerning you.

Right of rectification

You have the right to correct or complete any inaccurate or incomplete data.

Right to erasure

You can request the deletion of your personal data from our systems and files.

Right to object

You can object to the processing of your data for direct marketing purposes, and for personal reasons, unless the processing is based on legitimate interest.

Right to restrict processing

You can request the limitation of processing if you contest the accuracy of the data or when the processing is unlawful and you oppose the deletion of your personal data and request its restricted use instead. Also, when the data is no longer needed for processing, but you need it for the establishment, exercise, or defense of legal claims. Finally, when you have objected to processing, while it is verified whether the legitimate interest of the controller prevails over the interests of the data subject.

Right to data portability

You have the right to obtain a copy of all the data you have provided and, where technically feasible, to request that your personal data be communicated to another data controller.

You can exercise these rights free of charge, as well as withdraw any consent you have given at any time, by contacting our company via one of the following methods, and providing a copy of your ID card or an equivalent document that proves your identity:

By email to privacidad@cobega.com
By postal mail addressed to the Data Protection and Information Security Committee of COBEGA S.A., at Avinguda dels Països Catalans, 32, Esplugues de Llobregat (Barcelona).

If you need to make an inquiry or suggestion regarding the processing of your personal data, you may also contact us at the addresses provided for exercising your rights.

You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD), the competent authority in Spain for data protection matters, if you believe your data has not been processed properly.

Confidentiality and data security

The data received by our company will be handled with the utmost confidentiality. Our company has established all necessary technical and organizational measures to prevent the loss, misuse, alteration, unauthorized access, or copying of the data provided.

Cookies

COBEGA S.A. does not use any type of cookies to collect information from users.

Last updated: March 12, 2024.